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AlticeMobile

r/AlticeMobile

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Posted by3 days ago

Guys, I was using Altice with Note 10 bought in US and one fine day my note 10 broke. I tried the SIM on other phones I had at home and in none of the phone Altice SIM was recognized. They should of let us know this Limitation before signing the deal or they shouldn't be providing BYD service. Now I'm trying to port out my number for past couple of days from Altice and I couldn't find one CS person to resolve the issue. Any one successfully ported-out from Altice to Lyca ?

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Posted by4 days ago

Has anyone else lost the abillity to send group messages? my option to choose group vs individual is no longer available. Interesting enough, I thought resetting the APN would fix it, several of the APNs have now disappeared and I'm down to 4. Not sure if they consolidated some of the APNs but nevertheless, the issue is still there whether I add the other APNs back or not.


S20 Ultra 5G

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Posted by6 days ago

外围体育投注Altice mobile isn't worth the savings, I thought it would be great to save a few bucks, boy was I wrong, you can't speak to anyone when your service is down and the phone is a piece of --------, you know the rest. I'm returning my phone and going back to Metro PCS, I'm never changing again. I've had the service for four days.

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Posted by8 days ago

Anyone experiencing lower signal since the storm? In my office in Queens I never had any service issues. Was on vacation last week and since I came back to work Tuesday I get no service in my office.

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Posted by9 days ago

is anyone using altice mobile 5g network?

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Posted by10 days ago

外围体育投注Here is my latest interaction with them. They basically lost my previous billing history and started charging me from a random starting date. Here is an example of my conversation with them. Stay away from them if you don't want to spend hours and hours chatting with incompetent CS agents who won't be able to help you in any way.


You at 17:01, Aug 4:

外围体育投注i am not seeing my billing history. i am also seeing charges that are not accurate

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Allie at 17:01, Aug 4:

外围体育投注Thank you. I am transferring you to a live agent now. While I'm transferring you, please also provide your Altice Mobile PIN.

外围体育投注Info at 17:31, Aug 4:

We apologize for the delay. We are currently handling a high volume of conversations.

Info at 17:31, Aug 4:

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Posted by12 days ago

外围体育投注I transferred my phone number to altice about 1/2 hour ago, my altice account says I have my original number but when I call/text people it’s showing up as a new number. What?

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Created Sep 6, 2019